Privacy policy
Privacy Policy
Last Updated: [2025.4.11]
1. Scope
This Privacy Policy applies to users of [Sportizon Ltd] ("we," "us," or "our"), including visitors to our website [sportizon.shop] ("Site") and customers who purchase our products or services ("Services"). By using the Site or Services, you consent to the practices described herein.
2. Information We Collect
We collect the following types of information from you:
2.1 Personal Data
Identifiers: Name, email address, phone number, shipping/billing address.
Transaction Data: Payment details (e.g., credit card information, PayPal account), order history, and purchase preferences.
2.2 Technical Data
Device Information: IP address, device type (e.g., mobile/desktop), operating system, browser version, and unique device identifiers.
Usage Data: Pages visited, click-through rates, interaction with features (e.g., cart abandonment, search queries), and session duration.
Cookies and Tracking Technologies: See Section 6 for details.
3. Lawful Basis for Processing
We process your personal data based on the following legal grounds (where applicable):
Contractual Necessity: To fulfill orders, manage accounts, or provide Services you requested.
Consent: For sending marketing communications or using non-essential cookies (you may withdraw consent at any time).
Legitimate Interests: To improve our Site, prevent fraud, or analyze trends (we will notify you if such interests affect your rights).
Legal Compliance: To adhere to tax laws, regulatory requirements, or respond to legal requests.
4. How We Use Your Data
We use your personal data to:
Fulfill Orders: Process payments, coordinate shipping, and provide order confirmation or support.
Communicate with You: Respond to inquiries, send account-related updates (e.g., password resets), or notify you of service changes.
Improve Services: Analyze usage data to enhance user experience, customize content, and develop new features.
Market Our Offerings: Send promotional emails/newsletters (with your consent) or display targeted ads based on your preferences.
Ensure Security: Detect and prevent fraud, monitor suspicious activity, and protect against cybersecurity threats.
5. Data Protection & Security
We implement industry-standard security measures, such as:
Encrypting sensitive data (e.g., SSL for transactions).
Restricting access to authorized personnel only.
Regularly updating security software and conducting vulnerability assessments.
However, no method of online transmission or storage is 100% secure. We cannot guarantee absolute security, but we strive to protect your data to the best of our ability.
6. Your Rights Over Your Data
You have the following rights regarding your personal data:
Access: Request a copy of the data we hold about you.
Correction: Ask us to update or correct inaccurate or incomplete data.
Deletion: Request deletion of your data (subject to legal exceptions, e.g., tax records).
Data Portability: Receive a machine-readable copy of your data and request transfer to another controller (where applicable).
Withdraw Consent: Opt out of marketing communications (via the "Unsubscribe" link in emails) or adjust cookie preferences (see Section 7).
Lodge a Complaint: Contact a regulatory authority if you believe your rights have been violated.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
7.1 Types of Cookies
Necessary Cookies: Essential for Site functionality (e.g., cart management, login sessions). These cannot be disabled.
Analytical Cookies: Help us analyze traffic patterns and improve user experience (e.g., Google Analytics).
Marketing Cookies: Deliver personalized ads and remember your preferences (e.g., retargeting cookies).
7.2 Managing Cookies
You can control cookies via your browser settings (e.g., block third-party cookies or delete existing ones). Note that disabling non-essential cookies may affect Site performance. For detailed controls, use our [Cookie Preferences Tool] (if available) or refer to your browser’s help documentation.
8. Third-Party Sharing & Data Transfers
8.1 Third Parties We Share With
We may share your personal data with trusted partners for the following purposes:
Service Providers: Payment processors (e.g., Stripe, PayPal), shipping carriers (e.g., FedEx), and email service providers (e.g., Mailchimp) to fulfill orders or send communications.
Marketing Partners: To deliver targeted ads or conduct joint promotions (only with your consent).
Legal Requirements: To comply with courts, regulators, or law enforcement when required.
8.2 International Transfers
If we transfer your data to countries outside your jurisdiction (e.g., storing data on servers in the U.S.), we ensure it is protected by:
Standard Contractual Clauses approved by the EU Commission (for transfers from the EEA).
Equivalent safeguards under applicable law (e.g., CCPA for California residents).
8.3 Third-Party Obligations
All third parties must sign data processing agreements (DPAs) requiring them to protect your data and use it only for the specified purposes.
9. Data Retention
We retain your personal data only as long as necessary for:
Fulfilling the purposes outlined in this Policy (e.g., order history for [2 years] to assist with returns).
Complying with legal obligations (e.g., tax records for [2 years]).
Protecting against fraud or disputes (e.g., transaction data for [2 years]).
After this period, data is securely deleted or anonymized.
10. Automated Decision-Making
We may use automated processes (e.g., algorithmic analysis) to improve user experience (e.g., product recommendations). These decisions do not produce legal or similarly significant effects. If they did, we would notify you and provide the right to human review.
11. Changes to This Policy
We may update this Policy to reflect legal changes or business practices. Revisions will be posted on this page with a revised "Last Updated" date. Your continued use of the Site/Services after changes indicates acceptance of the updated terms.